The Ultimate 60-min CX Makeover

90% of businesses have made CX their primary focus. The bad news is that although 86% of buyers will pay more for a better customer experience, only 1% of them feel that vendors consistently meet their expectations!

For most companies, their CX improvements aren't translating into revenue increases and happier customers, because they’re working with an outdated CX model, that is limited, linear, siloed, and static.

Through a captivating and highly interactive talk, we will reveal how organizations can escape the inertia of outdated practices. It's a call to revolutionize your company's structure, mission, vision, and brand-building processes to align with the evolving landscape of customer expectations.

​​​​​​​JOIN THE EXECUTIVE BRIEFING AND DISCOVER:

1. The Four Essential Elements of the New CX:
It takes far more than improving your customer service if you want to make a real impact on your business, and turn satisfaction into delight. When you know what to do and why, the impact on the lives of both your employees and your customers will be huge, and your sales are going to go through the roof!

2. The Most Impactful Processes and Tools to Skyrocket your Revenue:
QC2 brings lasting change by integrating smaller changes rather than disrupting by replacing everything you currently do. Discover the best ways to identify, understand and then delight your ideal customers. Understand why your innovations are not as successful as you would like.

3. The Fast and Simple Way to Save up to 70% of Your Information Investments:
If only you knew what you know! You hear that repeated over and over again in most organisations. But no longer in yours after you discover how to buy less information and yet still know more about your market and your customers than you do today! Increase the ROI of your data investments.

THERE ARE ONLY A VERY LIMITED NUMBER OF SEATS AVAILABLE FOR THIS EXECUTIVE BRIEFING, SO GRAB ONE BEFORE THEY ARE GONE!